Refund Policy
Last updated: June 2026 · Operated by FA Mode Management LLC
1. Scope
This policy applies to all DButterfly engagements billed by FA Mode Management LLC, including the $1.00 Priority Network Access fee, Specialized Consulting Engagements, and Ongoing Management Retainers. All engagements beyond the $1.00 fee are scoped and priced privately via customized statements of work and monthly retainer contracts.
2. Immediate Digital Fulfillment
Each engagement is delivered digitally and dedicated resources — strategist time, queue placement, analytics runs, and prepared deliverables — are allocated immediately upon successful payment authorization. Once resources are allocated or materials accessed, the service is deemed rendered.
3. Non-Refundable Fees
Because DButterfly is a B2B professional service with immediate digital fulfillment and dedicated resource allocation, the $1.00 network access fee and all subsequent custom contract milestones or monthly retainers are strictly non-refundable once authorized. Monthly retainers may be cancelled to prevent future renewals; the current billing cycle remains non-refundable.
4. Billing Errors
In the case of a duplicate charge, unauthorized transaction, or a verifiable billing error attributable to FA Mode Management LLC, contact us within 14 days of the transaction. Verified billing errors will be corrected promptly.
5. Disputes
We ask that any concern be raised directly with our team before initiating a chargeback. Most issues can be resolved within two business days.
6. Contact
FA Mode Management LLC · 30 N Gould St, Ste R, Sheridan, WY 82801, USA · famodemanagement@gmail.com · +1 (307) 200-2803